Archive for March, 2012

Making Great First Impressions: The Key to Successful Sales Calls

Friday, March 30th, 2012

While sales has a lot to do about what you are selling, it has even more to do with how you sell that specific product or service. More importantly, sales is about building strong working relationships. After all, sales are conducted between people.

The secret to building a strong working relationship is making a great first impression!

Tips for Making a Great First Impression

  1. Relax: If you are nervous, you will make the prospect nervous.
  2. Smile: Smiles make a difference and can help to break that initial tension.
  3. Handshake: A good handshake says things about you that words never can.
  4. Eye Contact: Making eye contact is a sign of respect and shows that you are engaged in the conversation.
  5. Be Yourself: If you are putting on an act, it will show. Be yourself and let the sale happen naturally.
  6. Show Interest: Listen! Listen to the client’s needs. Listen to what he/she has to say. Listen to everything. By showing an interest in the client, you are showing that you care about their needs.
  7. Be Confident: Being confident coupled with being relaxed leads to a projected self-assurance that is both interesting and attractive.

Happy Selling!

But if you would rather leave the selling to the professionals, contact Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including:

•      Direct telesales

•      B2B lead generation

•      Database updating

•      Telemarketing

•      Customer retention

•      B2B appointment setting services

Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions our Outsourced Business Development, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

MAKING A GREAT FIRST IMPRESSION

Is Marketing a Part of Sales, or is Sales a Part of Marketing?

Friday, March 23rd, 2012

As a small business owner, you do not have the luxury of hiring specialists for each and every business-related task you have. Because of this, many departments handle multiple roles within a company. And more often than not, marketing and sales get lumped together.

This got us thinking; is marketing a part of sales, or is sales a part of marketing? Is your sales team in charge of marketing or is your marketing team in charge of sales?

“There really is no reason to categorize something as ‘sales’ and some other thing as ‘marketing’ – that is exactly what restricts companies from developing their business,” wrote one business development expert. “Those are just words that refer to interacting with the customer at different stages of the information exchange between the buyer and the seller.

Sales and marketing are just flip sides of a coin. One is absolutely worthless without the other!

So how can you, as a business owner, better balance your company’s marketing and sales responsibilities?

Outsourcing!

More importantly, outsourcing to Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

So go back to doing what you do best and let Grindstone handle all of your business’ sales!

If you have any questions our Outsourced Sales Services, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Today’s Business Climate Demands Specialized Sales Teams

Friday, March 16th, 2012

In today’s tech-savvy business world, buyers are much more knowledgeable about what they want than ever before. And with the state of the U.S. economy, business owner’s and decision makers are being stingier than ever before, as well.

Because of these factors, the role of the salesperson is quickly changing. No longer is the best salesperson the best conversationalist – that smooth-talker who could “sell water to a well.” Instead, today’s sales process demands a joint effort – a collective sales team working together to achieve a common goal.

Successful and consistent selling does not come from great individual performances. True success is only achievable when salespeople work well together, in a collaborative and consistent manner.

Because of this, more and more businesses are opting to outsource their sales needs to professional business development firms with the resources and the sales experience to cope with today’s demanding sales process. So if you are looking to boost the profitability of your business, then contact Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

So go back to doing what you do best and let Grindstone handle all of your business’ sales!

If you have any questions our Outsourced Sales Services, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

A New World Approach to Transforming the Sales Team

Outsourced Business Development

Friday, March 9th, 2012

As a business owner in a world that fears change, it is often hard to grow your business. This is because in order to grow, you must first change. This is the primary idea behind business development. But if this change is not handled the right way, it brings with it some very real risks, including: failure, embarrassment, unnecessary costs, and the loss of prospects.

In many cases, you must convince your own company to change so you can sell change to a prospect. You must convince both parties that even if your current sales processes are working, they can be improved upon. So, in order to be successful, business development sales people must manage this “fear of change” at both the prospect and at their own company.  This takes a specific skill set, a skill set that is not inherent in many individuals or organizations.

This is why many companies elect to outsource their business development needs to a professional firm – a firm like Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including:

•      Direct telesales

•      B2B lead generation

•      Database updating

•      Telemarketing

•      Customer retention

•      B2B appointment setting services

Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions our Outsourced Business Development, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

A Word About Business Development

The Benefits of Outsourced Telesales in Atlanta, Georgia

Friday, March 2nd, 2012

More and more Atlanta companies – from small businesses to fortune 500 companies – are turning to outsourced telesales as a way to cut costs without sacrificing performance. Such a service allows you to increase sales, decrease overhead, and maintain a tighter focus on their core business competencies.

Other benefits of outsourced telesales services in Atlanta, include:

  • Growing your Business: Outsourced telesales in Atlanta allow you to focus your attention on what matters most.
  • Utilize Sales Experts: Outsourced telesales firms are experts at selling. So instead of hiring and training employees with less than stellar sales backgrounds, you can put your trust in a proven company.
  • Customizable Sales Campaigns: Business development firms in Atlanta can totally customize your outsourced sales campaign to sell YOUR products and YOUR services.
  • See Results Fast: A Professional Telesales Firm in Atlanta will help you see concrete results and increased sales.
  • Lower Overheard: Outsourced telesales in Atlanta provides a lower cost and greater value alternative to recruiting, hiring, training, and employing a full, inside sales team.
  • Return on Investment (ROI): All the above benefits mean that your investment will be well worth it!

As you can see, there are plenty advantages of outsourced telesales in Atlanta. But you will only realize these advantages if you work with the right company – a company like Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

So go back to doing what you do best – growing your Atlanta business – and let Grindstone handle all of your business’ sales needs without distracting key internal personnel from their main business focus.

If you have any questions our Outsourced Telesales Service in Atlanta, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!