Archive for the ‘Tampa Telesales Services’ Category

The Reason Countless Companies are Losing Business :: Business Development

Friday, June 15th, 2012

Companies all across the nation are losing sales for one simple reason: their sales representatives are not adequately trained in critical thinking. Instead, they rely on scripts. But this is not how business is conducted…at least not success business.

Sales Tips: How to Close a Sales Deal

  1. Build a Relationship: Prospects want to be talked to, not talked at. They want to feel as if they are being heard and that their needs are being met. It is up to the sales rep to make sure this happens. And since this type of conversation requires almost constant adaptation, it cannot be achieved using a script.
  2. Ask Questions: Prospects will be eager to tell you what they think. This also shows that you care about your prospect’s opinion.
  3. Be Personable: Be energetic. No one wants to do business with someone who seems disinterested in what they are selling. If you are not excited about your product or service, why should your prospect care?
  4. Think on Your Feet: If you start to lose a prospect’s interests, you need to figure out how to regain their attention. This cannot be done by reading a script.
  5. Be Flexible: If the sales call starts to go in an unintended direction, go with it. Do not be forceful. Conversations do not follow scripts.

Of course, if you would rather leave the selling to the professionals, outsourcing is always an excellent option!

B2B Telemarketing, B2B Telesales, and B2B Appointment Setting with Grindstone Business Development

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions our B2B Telemarketing, B2B Appointment Setting, and B2B Telesales, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

 

The Benefits of Outsourced Sales :: Outsourced Business Development

Friday, May 25th, 2012

In today’s increasingly competitive corporate world, you barely have enough time in the day to keep your small business afloat, let alone keep track and manage accounting, marketing, customer service, and sales. And you can’t afford to hire anymore employees. You also can’t afford to completely ignore these incredibly important sectors of your business.

So what are your options?

  1. Do nothing and continue to struggle as your business slowly fails.
  2. Outsource your business development needs to a professional sales firm, like Grindstone.

Benefits of Outsourced Sales

•      Focus on Core Business Activities

•      Great Return on Investment (ROI)

•      Saves Your Business Money

•      Dedicated Sales Team

•      Professional Lead Generation

 

•      Expand into New Markets

•      Utilize Sales Experts

•      Professional Telesales/Telemarketing

•      Delivers Fast Results

•      Grow Your Business

Grindstone Business Development

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including:

  • Direct telesales
  • B2B lead generation
  • Database updating
  • Telemarketing
  • Customer retention
  • B2B appointment setting services

Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions our Outsourced Sales / Outsourced Business Development, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

 

How to Succeed in Sales :: Sales Tips for every Salesperson :: Grindstone

Friday, May 18th, 2012

Forget about the product. Forget about the service. You can even forget about your company. Sales is about forming relationships. Sales is about a salesperson and a potential client. How do you connect? Can you offer him/her something that no one else can? And when you leave that meeting, will the potential client remember you?

That’s the trick: being memorable!

You can know the benefits of your product / service inside and out, backwards and forward. But if you do not make a lasting impression, you have failed to adequately do your job.

Out of sight. Out of mind. Out of business!

Below, you will find 6 tips to help you become a more memorable and thus a more successful salesperson.

  1. Opinions don’t make Sales: Don’t tell someone what your product / service will do for them. Show them what your product / service will do for them!
  2. Be Different: Do something unusual. Every other salesperson will walk into your potential client’s office, introduce themselves, give their sales pitch, thank the client for their time, and leave. What is memorable about that? So how will you set yourself out from the crowd?
  3. Be Exciting: If you are not excited about your product / service, why should your potential client be excited about your product / service?
  4. Less is More: The less you say, the better you will be remembered. Let your product / service do the talking for you.
  5. Don’t be Overly Confident: Some times, confidence comes off as being overly cocky, which can hurt you more than it can help you.
  6. Grindstone Business Development: Or, if you would rather avoid rejection, you can leave the sales work to Grindstone Business Development!

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions about how telemarketing can help you, contact the Grindstone Business Development Group by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

If you have any questions our Outsourced Sales, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

6 Habits of Truly Memorable People

 

Sales Tips for Salespeople by Salespeople: Handling Rejection

Friday, May 11th, 2012

Did you know that there are two kinds of rejection, active rejection and passive rejection?

1) Passive Rejection

  • No return Calls
  • Ignored Emails
  • Won’t take calls
  • “Forgets” meetings

2) Active Rejection

  • Abrasive
  • Rude
  • Hangs up the phone during conversation
  • Makes personal attacks
  • Attacks the product or service

Some salespeople can’t handle passive rejection, others active rejection. The key to surviving the sales process and growing as a sales person, however, is the ablity to handle all types of rejection, both passive and active.

So, how quickly can you get back on your feet and back into selling mode? Remember, any downtime away from selling is money lost. So it is important to get back in the game as quickly as possible. One of the most important attributes of any good salesperson is their ability to handle rejection, recover quickly, and move on to the next sales call.

Or, if you would rather avoid rejection, you can leave the sales work to Grindstone Business Development!

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions about how telemarketing can help you, contact the Grindstone Business Development Group by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

Rejection – Two Ways it Might Impact Selling!

Small Business Tips :: Telemarketing :: Outsourced Sales

Wednesday, May 2nd, 2012

As a small business owner, you wear many hates. You are the owner of the company, you are the head of human resources, you are in charge of daily operations, you are the head salesperson, and you are even the cleaning crew! But in order to successfully grow your small business, you must get help, but how? You cannot afford any full-time employees.

Well, what about outsourced telemarketing?

First off, forget what you think you know about telemarketing, which is the fastest growing industry in the world today.

Benefits of Telemarketing

There are two types of telemarketing – inbound and outbound.

  1. Inbound telemarketing refers to the manner in which a company accepts calls from consumers. This form has several advantages including higher volume of sales, greater profits, increased lead generation, reduced costs per sale, increased number of qualified telemarketing leads, increased number of appointments, increased customer base, higher number of closed sales, and maximum phone productivity. Inbound telemarketing is cheap and easy – often being outsourced to a third party.
  2. Outbound telemarketing allows businesses to make sales calls, to upgrade mail orders, do prospecting, or speed up cash flow to the corporation through accounts receivable collection efforts. Outbound can also be used to build retail traffic, get appointments for sales reps, and even re-sell customers who have cancelled their order.

Telemarketing is the future. So jump on board today and grow your small business.

If you have any questions about how telemarketing can help you, contact the Grindstone Business Development Group by calling 1-888-724-7463 or click here today!

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

Check us out on Facebook and Twitter as well!

Stubborn Clients who Fail to Pull the Trigger :: Business Development Tips

Friday, April 27th, 2012

As a sales person, there are few events more frustrating than a customer or client who fails to pull the trigger, slowly stringing you along. Everything up to this point was positive. All the signs pointed to a sale. But then nothing happened…something went wrong. When it came time to close the deal, your client suddenly hit the brakes.

But you refuse to lose this sale. So what do you do?

The answer: a Compelling Event.

“A Compelling Event has an economic owner, a defined date, and is a direct response to a business pressure. The action is expected to deliver a significant business result (either improving opportunity/capability or reducing pain). The compelling event defines the reason for the economic owner to act.”

Dimensions of a Compelling Event

  1. Internal Pressure: Are there any forces within the prospect organization that are driving a decision to be made?
  2. External Pressure: Is there pressure from shareholders, regulatory agencies, or other 3rd parties that are creating a deadline?
  3. Personal Impact: How does the purchase decision impact the individuals in the prospect organization? Does professional advancement depend on the outcome; or the opportunity to achieve a bonus?
  4. Consequences: Are there any negative consequences of doing nothing? Are careers at risk?

Some sales decisions are easy, requiring no compelling event. Others, like the one we described above, need a little extra motivation. And, when this is the case, it is up to you to create that compelling event!

Leave the Selling to the Professionals

When in doubt, leave your company’s sales and negotiations to the sales experts at Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and B2B appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions about the Sales Process and Compelling Events, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

Will This Deal Ever Close? A Compelling Event

The Art of Successful Negotiations

Friday, April 20th, 2012

When you boil it down to its simplest form, sales is a two-part process.

  1. Building the Relationship: Before you even start to sell anything, you must first earn the trust of your potential customer. This requires you forming a working business relationship.
  2. Negotiation: Once you have built a relationship, you can begin to get down to business…negotiating! Negotiations can encompass a lot, including price, delivery schedules, support capabilities, financial targets, and much more!

The Art of Successful Negotiations

  1. Establishing Parameters: What are going to be the primary points of negotiating? Maker sure you research and evaluate information on leverage, values, sale prices, competition, and any other factors that will affect the negotiation.
  2. Setting Realistic Expectations: Also know as compromising. If you want double the price for the same product/service you sold a customer 10 years ago and they are expecting to pay slightly more than what they paid 10 years ago, you have a problem. To alleviate this problem, you and the customer must come up with a mutually beneficial compromise…say a 30% increase?
  3. Finances: Be sure you can adequately articulate and justify your price. Also be sure to know what kind of wiggle room you have to offer a discount. This will help immensely during your negotiation.
  4. Posturing: Where do you have flexibility to give and take? Can you offer a discount? Can you offer faster delivery or immediate installation? Be sure to know what type of maneuverability you have.
  5. Leave the Selling to the Professionals: When in doubt, leave your company’s sales and negotiations to the sales experts at Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including:

  • Direct telesales
  • B2B lead generation
  • Database updating
  • Telemarketing
  • Customer retention
  • B2B appointment setting services

Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions our Outsourced Sales, please contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!

Sources:

How to Negotiate a Complex Deal

Professional Florida Telesales Services: The Benefits of Outsourcing Telesales in Tampa

Friday, January 6th, 2012

Hiring, training, and managing an in-house sales team can be a lot of work. And frankly, you do not have the time or money to deal with sales on top of marketing, accounting, networking, and all of the other aspects of your Tampa business. So what are your options?

1. Ignore the need to expand your sales force.

2. Stretch yourself thing and divide your attention amongst every aspect of your business.

3. Outsource your sales needs to a professional B2B telesales firm in Tampa, Florida.

Unless you want to fall behind the competition, we suggest you outsource your Tampa telesales needs right away! There are multiple benefits of telesales services, including:

Internal Priorities: Outsourced sales allow you to focus your attention on what matters most, like growing your business.

Sales Expertise: Outsourced sales firms are experts at selling. So instead of hiring and training employees with less than stellar sales backgrounds, put your trust in a proven company.

Customizable: Business development firms can totally customize an outsourced sales campaign designed specifically to sell your products and services through a mutually agreed on sales processes.

Traceable Results: You will see concrete results and increased sales. And, after all, who doesn’t like making more money?

Complete Sales Solution: Complete sales outsourcing includes distributing your marketing materials, prospecting, setting & conducting sales meetings, product demonstrations, and most importantly closing new business.

Cheap: Outsourcing sales provides a lower cost and greater value alternative to recruiting, hiring, training, and employing a full, inside sales team. So you will see a great Return on Investment (ROI).

Telesales in Florida can be a tricky task. That is why you should entrust your sales needs to a professional business development firm, like Grindstone Business Development.

Grindstone is a full service, outsourced Business Development Company providing professional sales support and complete sales outsourcing solutions to Domestic and International clients alike. Grindstone specializes in Business to Business (B2B) programs including direct telesales, lead generation, database updating, customer retention, and appointment setting services. Grindstone recruits, manages, and maintains top level talent through a superior management infrastructure. Consistent communication, feedback, and strategy refinement are a core trait. Grindstone is an extension of each client’s business and operates at the highest levels of professionalism. Every client program starts with the goal of establishing a long-term ongoing partnership.

If you have any questions, contact Grindstone – based out of Baltimore, Maryland -by calling 1-888-724-7463 or click here today!

Check us out on Facebook and Twitter as well!